Read the article and choose the correct word or expression.
https://mans.omeclk.com/portal/wts/ue%5EcnP-j8-aqBs6jw%5Eeg6w3VDc7NOwfeAfNFSc
1. The manager warned the employee that one more incident could lead to his ………… .
a) promotion
b) resignation
c) dismissal
d) retirement
2. His behaviour was described as ………… .
a) flexible
b) hostile
c) punctual
d) sustainable
3. According to Green, an employee’s decision to resign should not …………. their previous achievements.
a) outweigh
b) remove
c) improve
d) erase
4. Employees appreciated the extra holiday because it was a useful ………… .
a) perk
b) disruption
c) trade-off
d) grievance
5. The company wanted to offer flexible schedules without causing too much ……….. to its operations.
a) compromise
b) disruption
c) incentive
d) conduct
6. Instead of arguing, both sides agreed to find a …………. that would satisfy employees and meet the company’s needs.
a) conduct
b) grievance
c) reputation
d) compromise
Key: 1c); 2b; 3d; 4a); 5b); 6d)
Glossary
- on the verge of – very close to doing something or experiencing something; about to happen
- to slam – to hit, throw, or shut something with great force, often because you are angry or frustrated
- egregious – extremely bad, shocking, or unacceptable
- to yank – to pull or take something away suddenly and forcefully
- to tender one’s resignation – (formal) to announce that one is quitting or leaving their job
- sour grapes – a negative attitude towards something because you can’t have it or didn’t get it (often by pretending it wasn’t worth having anyway)
- petty – caring too much about small or unimportant things, especially in an unkind or mean way
- in lieu (of) – instead of; as a replacement for something else
Practice makes perfect
Read the first 6 paragraphs of this article:
and choose the correct word or expression.
1. The candidate ………..everyone during the interview with her confidence and communication skills.
a) ripped
b) dazzled
c) trashed
d) faded
2. Although the startup is still ……….., it already has ambitious expansion plans.
a) volatile
b) praised
c) narcissistic
d) fledgling
3. After a few months, the employee’s positive first impression disappeared. In other words,
a) the shine faded.
b) the spotlight faded.
c) the credit faded.
d) the morale faded.
4. He became angry one moment and cheerful the next. He was emotionally
a) fledgling
b) volatile
c) disagreeable
d) dazzling
5. She always tried to ………. her colleagues whenever the manager praised them.
a) share the spotlight with
b) take credit for
c) trash
d) rip
6. The employee regularly ______ other people’s ideas instead of acknowledging their work.
a) took credit for
b) shared the spotlight
c) ripped
d) dazzled
Key: 1b; 2d; 3a; 4b; 5c; 6a
Discuss
- At what point should an employee be fired instead of coached?
- Should managers always give a second chance? Why?
- Would you remove an award from someone who has resigned?
- Is it ever acceptable to shout at customers?
- Which is more important: rewarding loyalty or rewarding performance?
- What workplace perks are worth keeping even if they cost the company money?
- What kind of behaviour creates a hostile work environment?
- Have you ever seen a manager handle conflict particularly well—or badly?
- Have you ever worked woth a narcissist?
Watch and Revise!
Work Dilemmas
Handling Aggressive & Narcissistic Employees
https://www.cloud.worldwideschool.pl/index.php/s/Hw4zRodmrMJ7C7M
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